RETURNS & EXCHANGES

Returns Policy

We want you and your pup to be happy with every purchase.

If you're not completely satisfied with your order, you may request a return within 30 days of receiving your item.

Return Conditions

Items must:

• Be unused and in original condition.
• Include original packaging.
• Not show signs of wear, damage, or alteration.

Non-Returnable Items

• Personalised products.
• Clearance or final sale items.
• Gift cards.

Return Process

To begin a return, please contact:

📧 hello@sunnydogandco.com.au

Please include your order number and reason for return.

Once approved and received, eligible refunds will be processed back to the original payment method.