Australian Customers:

We offer Free Standard Shipping on all orders $50+ AUD. Delivery will take approximately 3-7 business days to arrive.

Standard Shipping for purchases under $50 is a flat rate $4.95 AUD

Express Shipping is available for $9.95 AUD and arrives within 2-4 business days. 

International Customers: 

We can ship internationally for an additional fee. Fee ranges from $9.95-$35 AUD depending on your country. Please Contact Us for a price before completing your order.

We offer FREE Size Exchanges for all orders. So if you order the wrong size for your pup, we will happily exchange it for the correct size. Free Exchange shipping for Australian customers and International Exchanges will incur a small shipping fee charge.

If the product purchased is found to be faulty or does not meet our high quality standards, then the customer is offered the product price as store credit or can receive a refund of the product price.

Please Contact Us with us if you wish to initiate an Exchange or Return.

* Refunds are at the discretion of Management.

Just like us, dogs can be sensitive to the sun! Sun wear helps protect their eyes, skin, and face from harmful UV rays, reducing the risk of overheating, sunburn, and long-term skin issues.

Each dog is unique, therefore we recommend that you measure your dog’s head  (as best you can!) and then compare it with our Sizing Chart to choose the most suitable size.

We also recommend that you provide us with your dog’s breed when prompted so that we can double check you are ordering the right size for your dog.  

Please Note: Our hats are individually handmade and woven therefore all hats within the size range, may vary slightly in overall measurement. We do our best to ensure our hats are as close to the measurements provided as possible.

Here are our tips when putting a hat on your dog.

1. Let your dog sniff the hat whilst holding a treat in your other hand. So that they associate the hat with something positive.
2. Depending on your dog, you may need to repeat Step 1 a couple of times until your dog becomes more comfortable.
3. Then hold the chin strap in one hand and the top of the hat in the other hand. Then slide your dogs face in between the hat and chin strap and rest on the top of their head.
4. Then you want to gently pull their ears through the ear holes in the hat, making sure you pull all of their ear through so that it is comfortable for them.
5. Once their ears are through the holes, tighten the chin strap to secure the hat comfortably on your dogs head.
6. With our Straw hat, we suggest you bend the front brim upwards slightly to move away from your dogs eyes.
7. With our Sun caps, they are designed to wear tilted up towards the sky- on a 45 degrees angle. This allows the dog to easily see ahead whilst staying protected from the sun.
8. If you still need some help, please get in touch. We will be releasing a video soon to show these steps in action.

No problem! We offer easy Size Exchanges and Returns where appropriate.

You can read more about this in the Exchange and Returns tab on this page.

When you PRE ORDER a Sunny Dog and Co Sun Cap, you’re placing a deposit to reserve your item.

Once the caps are in stock (estimated in approx. 6 weeks), we will email you with a secure payment link to pay the remaining balance.

After that, your order will be processed and shipped to your chosen address.

We have limited stock so this is a great way to secure your caps before they sell out!

If you have not completed your transaction, then remove the dog hat from your cart and go back into our SHOP page and select Matching Hats. Here you will find the matching set for both you and your dog and it will be at the discounted price.

If you have already completed the transaction and then decide to add in a hat for yourself, please email us at hello@sunnydogandco.com.au with your order number (for dog hat) and we will give you a discount code to use so that you do not pay full price for the Matching Human Hat.

No problem! We're here to help! Head to our CONTACT US page or send us an email at hello@sunnydogandco.com.au and will get back to you within 1 business day.