FAQs
Looking for the best dog sun wear in Australia or wondering if your dog really needs sun protection? We’ve answered the most common questions about our products, sizing, shipping and personalisation to help you choose the right product for your pup.
Will my dog actually keep the cap on?
Our caps are designed with a secure yet comfortable fit to help them stay in place during walks, play and outdoor adventures. With elastic side straps and an adjustable chin strap, most dogs adjust quickly — especially when the cap is introduced during something positive like a walk or outing.
Like anything new, some dogs may take a little time to get used to it, but consistency and short wear periods usually help them adapt. Check out our How To Wear page for more tips.
How do I choose the right size for my dog?
We recommend selecting a size based on your dog’s breed and general size using our size guide. Our dog hats are designed with adjustable features to allow flexibility across different head shapes and coat types. If you’re between sizes, we generally suggest sizing up for comfort. View Size Guide HERE
And if it’s not quite right, we offer easy size exchanges so you can find the perfect fit.
What if it doesn’t fit or isn’t right?
No stress. We offer easy exchanges to help you find the right fit for your dog. If the size isn’t quite right or you need to make a change, simply get in touch and we’ll guide you through the process. We want you and your dog to feel confident and happy with your purchase. View our Returns & Exchanges page for more information.
Can I personalise my dogs cap?
Absolutely! Our personalised dog caps allow you to add your dog’s name or a print for a unique and custom look. It’s a popular option for gifts or for making your pup stand out on walks and outings. Personalisation is available on selected styles and is applied with care to ensure a clean, high quality finish.
How long does shipping take in Australia?
We ship from Australia, with standard delivery typically taking 3–6 business days depending on your location. Once your order has been dispatched, you’ll receive tracking details so you can follow its journey. During busy periods or sales, processing times may be slightly longer, but we always aim to get your order out as quickly as possible.
How do I introduce the cap to my dog?
Start by letting your dog sniff and explore the cap, then try short wear periods paired with something positive like a walk or treat. Gradually increase wear time so your dog becomes comfortable and confident wearing it.
For more info on how to put our products on your dog, check out our How To Wear page.
What makes your dog hats different?
Our dog hats are designed in Australia with a focus on real outdoor use. Combining lightweight materials, adjustable fit and practical sun protection, they’re made to balance comfort, function and style for everyday adventures.
How much does shipping cost?
We offer both standard and express shipping options within Australia and Internationally - with free shipping available on eligible orders.
- Australia
Enjoy free standard shipping on orders over $70.
Standard shipping is $6.95 for orders between $50–$70, and $9.95 for orders under $50.
Express shipping (1–3 business days) is available for $14.95.
- New Zealand
Standard Shipping is $9.95 on orders over $70.
$9.95 for orders under $70.
Express shipping (2–4 business days) is available for $19.95.
- International (USA, UK & Europe)
Standard international shipping (6–15 business days) is $21.95 on orders over $70, or $29.95 for orders under $70.
Express international shipping (4–8 business days) is available for $39.95.
All international orders include a free signature on delivery option for added peace of mind.
Are your dog hats suitable for hot weather?
Yes! Our dog summer hats are made from lightweight, breathable materials designed to help keep your dog cool while providing shade. They’re ideal for warm weather, especially during walks, beach days and outdoor activities.
Are your hats suitable for all dog breeds?
Our dog hats are designed to suit a wide range of breeds, from small to large dogs. Adjustable straps and flexible sizing help ensure a comfortable and secure fit across different head shapes and coat types.
Check out our Size Guide for morte information.
Can puppies wear dog sun hats?
Yes as long as the size is appropriate. Puppies can benefit from sun protection, especially during outdoor exposure, but we recommend short wear periods at first so they can get used to the fit.